Shipping Within United States
Free & Standard Shipping Time: 2-8 business days, with a warehouse cutoff time of 10:00 AM local time Monday through Friday for same day orders.
Expedited Shipping Time: 2-4 business days, with a warehouse cutoff time of 10:00 AM local time Monday through Friday for same day orders.
Express Shipping Time: 1-2 business days, with a warehouse cutoff time of 12:00 PM local time Monday through Friday for same day orders.
International Shipping
SLiPLO is shipped worldwide via DHL Express International which provides reliable shipping at an economical price point. Average delivery time is around 7-21 days.
There could be additional delays due to custom clearance.
Import & Duties
Please note that the buyer is responsible for paying any additional costs such as duties, taxes, and customs clearance fees.
These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
It’s impossible for SLiPLO to predict which of these fees, if any, will be applied, and therefore there is not way for us to calculate or collect these fees or taxes at the time of your order.
SLiPLO is not responsible for any additional charges that may apply after a purchase is completed on SLiPLO.
Generally, the DHL will contact you with payment instruction at the time of delivery.
Customs Fees
If your package is subject to customs fees, your package may be held at your local customs office. They will generally contact you via the phone number or email you provide on your order.
You should also check your orders tracking and reach out to your carrier once the product arrives at your local customs. You can also contact your local customs office to find out your next steps as you may need to pay additional charges.
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